AT&T iPhone Bill

Next on the list of companies that irritate me… It doesn’t matter how great of a company you partner up with, it doesn’t mean you still won’t suck. AT&T started by not even being able to get iPhone activation right on their own network, while Apple had minimal issues making it happen in minutes through iTunes. Proving further they are clueless about the consumer experience, they start shipping out 300 page phone bills in boxes to people, because the bills included all the unnecessary detail. Aside from irritating people with the waste and pointing out their cluelessness, they followed up with this too little, too late SMS message. In case I didn’t read the first one they sent it again the next day, again looking stupid. Maybe I’m just bitter this week. No, they’re just stupid.

 

 

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